One layer under every practice you are accountable for.
Patient forms, a phone line that answers day and night, booking into the software your practices already use, and the websites it all lives on.
AI Reception
Location 07
Live · 02:14 AM
First slot · Dr. rota, Location 07 Held
A missed call leaves no trace.
The patient rings the next practice on their list and nobody at yours ever finds out it happened. Across twelve locations that is not an inconvenience — it is the largest untracked number in the business, and no software you own today can show it to you.
So we measure it before we fix it.
Point forward-on-no-answer at a number we answer. Every call that reaches us is, by definition, one your own team did not pick up. Not an estimate. Not a sample.
One setting. Once.
The number stays on the sign, the door and the Google listing.
A fortnight of counting
The figure for every location, ranked worst to best — and every one of those callers booked in while we counted.
Value, measured
At the value you set for a new patient, we tell you what those calls were worth. Every other figure in this market is an opportunity estimate — ours is measured against what you were losing before we arrived.
One agreement architecture. Every patient touchpoint.
A line that answers day and night
A phone line that answers day and night, knows the specialty, and books.
Intake that never leaks
Intake, medical history, consent and uploads. Encrypted with a separate key for every practice.
One integration, fifteen systems
Booking straight into fifteen practice management systems through one integration.
Websites no pixel can reach
Practice websites hosted by us, where no tracking pixel can reach a form.
Built on what patients actually ask
Search and answer-engine work, built on what patients actually ring to ask.
Built for the practice you actually run.
Each one has its own vocabulary, its own appointment types, and its own list of what gets sent to emergency care instead of booked.
New patient paperwork, finished before they arrive.
Registration, medical history, insurance and consent — completed at home, in the chair’s own words, landing in the front desk’s inbox as a PDF.
- 01New patient registration and medical history
- 02Insurance and financial policy acknowledgement
- 03Consent to treatment, with the exact wording stored
Consent that holds up, collected before they walk in.
Injectables and laser work need real consent, real history and a real photo release — and a clipboard at reception is not where that should happen.
- 01Treatment-specific consent, stored as the words the client saw
- 02Medical history, medications and contraindications
- 03Photography and marketing release, kept separate from clinical consent
The longest intake in healthcare, and the most personal.
A first-session history asks things nobody wants to write on a clipboard in a waiting room. Let them do it at home, on their phone, in their own time.
- 01Intake history, presenting concerns and risk screening
- 02Informed consent and practice policies, stored word for word
- 03Release of information, tracked per recipient
Twenty minutes of history, done before the first session.
Injury history, referral details and insurance, collected at home so the first appointment is treatment rather than paperwork.
- 01Injury and symptom history, with body-area detail
- 02Referral and prior treatment
- 03Consent, financial policy and cancellation terms
High-value consultations deserve better than a clipboard.
When a consultation is worth thousands, the intake that precedes it should not be the weakest part of the experience — or the least documented.
- 01Consultation intake and skin or surgical history
- 02Procedure consent, stored as shown
- 03Before-and-after photography release
A veterinary line knows that a male cat straining in the litter tray cannot wait until Tuesday.
Each one has its own vocabulary, its own appointment types, and its own list of what gets sent to emergency care instead of booked.
Start by finding out what your websites are leaking.
A free scan of any practice site tells you in ninety seconds which trackers are loading on pages that collect patient information. No account, no card.